Most mail programs have headings across the top of the list such as "Read" (or an envelope icon), "To", "From", "Subject", "Date", etc. Usually clicking on the heading sorts the list by that item. Click once and it's A-Z (recent-to-oldest, smallest-to-largest, etc.); click again and it inverts the sort. Thus you can sort by who sent the mail and then return it to chronological with a couple clicks. A lot of other programs have similar sort capability such as My Computer or the Open File window in a program if you're showing details* view.
If your printer is printing garbage, often just a few graphics characters per page, it means something interrupted the data stream from your computer and when it picked up in the middle, it lost the start of the "conversation" and didn't know what type of info it's printing. To resolve this:
Turn the printer off (power it off -- unplug if necessary -- don't just pause it).
Go to Start button > Control Panel > Printers.
Double-click the printer name.
The window that opens shows the job that is printing and all the jobs waiting to print. If you're showing details*, it may show the size of the jobs and progress of the current job.
Highlight all the waiting print jobs, including the active one, and click Document > Cancel.
Do a complete shutdown and restart of your computer. If you get a message that print jobs are in process or waiting, cancel or delete them.
Then restart your printer.
* To change to details view of a Windows Explorer screen: Right-click in the file listing and choose View > Details.
(Windows Explorer includes My Computer, the Open and Save As dialog boxes in a program and other windows that have file info. Win XP has obscured some options in some views such as Control Panel or Pictures folders which may require you to select "Classic View" to have full control. If you can't comfortably navigate into the Classic or Folders view, you probably shouldn't try.)
Hope this helps.
Bill
